Live Casino Tables
Your privacy protections apply whether you're at our live baccarat tables, roulette rooms or dealer halls. Session data and betting history are encrypted and tied only to your account.
LEGAL REFERENCE
Your Privacy Matters to Us
We built run113 around your account security and data protection. This policy explains how we collect, use and safeguard your information across our live casino tables, slot lobbies...
Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesIndonesia Compliant
What We Collect and Why
When you open an account with run113, we collect your name, email, phone number and payment details to verify your identity and process transactions through DANA, OVO, GoPay and QRIS. We also track your gameplay activity, session history and account balance to deliver the lobby experience you expect. Your data stays encrypted and is never sold to third parties. We comply with
Indonesian data protection standards and regional privacy frameworks where local law permits.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Privacy Questions? Reach Out
Team online
Email Support
Send privacy concerns to our data protection team at [email protected]. We respond within 48 hours and can help with data access requests, deletion inquiries or account security questions.
Live Chat
Open the chat widget in your account dashboard to speak with our support team about privacy settings, payment data handling or any concerns about how we use your information.
Account Settings
Manage your privacy preferences directly in your account. Control what data we collect, adjust notification settings and review your recent login activity and payment history.
EDITORIAL CLARITY
How We Protect Your Trust
SSL Encryption
All data transmitted between your device and our servers uses 256-bit SSL encryption. Your payment details, account credentials and session information are protected by the same standard banks use.
Regular Audits
We conduct quarterly security audits and penetration testing to identify vulnerabilities before they become risks. Third-party auditors verify our data handling practices meet industry standards.
Payment Compliance
DANA, OVO, GoPay and QRIS transactions are processed through PCI-DSS compliant gateways. We never store full card numbers or sensitive payment credentials on our servers.
Data Retention
We keep your account data for as long as your account is active. After closure, we retain records for seven years to comply with Indonesian financial regulations, then securely delete them.
Staff Access Controls
Only authorized personnel can access your personal data, and only when necessary to support your account. All staff sign confidentiality agreements and receive annual privacy training.
Breach Response
If a security incident occurs, we notify affected users within 72 hours and provide guidance on protecting your account. We also report to relevant Indonesian authorities as required by law.
SIDE BY SIDE
Consistency Across Our Platform
Slot Lobbies
Slot gameplay data, spin history and feature activity are logged securely. We use this data only to calculate payouts, detect fraud and improve your lobby experience.
Sportsbook Markets
Your betting slips, odds selections and wager history are protected with the same encryption as casino data. We never share your sports betting preferences with external analytics firms.
Mobile & Desktop
Whether you access run113 on your phone or desktop, your data travels through the same secure channels. Cross-device login activity is logged so you can spot unauthorized access.
Payment Rails
DANA, OVO, GoPay and QRIS transactions are handled identically. Each payment method connects through encrypted gateways; we never mix or cross-reference payment data between methods.
Account Closure
When you close your account, we stop collecting new data immediately. Historical records are archived securely and deleted after the retention period mandated by Indonesian law.
Third-Party Integrations
We partner with Evolution, Pragmatic and PG Soft for game content. These providers receive only session IDs and game outcomes—never your name, email, phone or payment details.
AT A GLANCE
What Defines Our Privacy Approach
01
Transparent Logging
Every login, payment and account change is logged and visible to you. Open your account history anytime to see who accessed your account and when.
02
Minimal Collection
We ask only for data we need to verify your identity, process payments and deliver the lobby. We don't collect your location, browsing history or device identifiers beyond session tracking.
03
No Marketing Sharing
Your email and phone are never sold to marketing partners or third-party advertisers. We contact you only about your account, payouts and promotions you've opted into.
04
Indonesia-First Compliance
Our privacy framework is built around Indonesian data protection standards and regional regulations. We don't apply one-size-fits-all policies; your region's law guides our practices.
05
User Control
You can request a copy of all your data, ask us to correct inaccuracies or request deletion where permitted by law. Submit requests through your account settings or email [email protected].
06
Incident Transparency
If we discover a security issue, we tell you directly and explain what happened, what data was affected and what steps we're taking to prevent it from happening again.
Privacy Policy Questions
We retain your account records for seven years after closure to comply with Indonesian financial regulations and anti-money-laundering requirements. After seven years, we securely delete all personal data. You can request earlier deletion where permitted by law.
Yes. Log into your account and open Settings > Privacy & Data to download a copy of all information we hold about you, including your profile, payment history, gameplay logs and login activity. You can also email [email protected] to request a formal data access report.
No. Game providers receive only your session ID and game outcome data—never your name, email, phone, payment method or account balance. We use data-sharing agreements to ensure providers cannot identify you or contact you directly.
We notify you within 72 hours of discovering a breach, explain what data was affected and provide guidance on protecting your account. We also report the incident to Indonesian authorities as required by law and take immediate steps to secure your account.
No. Payment details are processed through PCI-DSS compliant gateways and never stored on our servers. We keep only a transaction reference and the last four digits of your payment method for your records and dispute resolution.
Yes. Open your account settings and toggle off promotional notifications. You'll still receive transactional emails about payouts, account changes and security alerts, but no marketing messages about new games or promotions.
We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. We don't use tracking pixels or cross-site cookies. You can disable cookies in your browser, but some features may not work properly.